Hi {{customer_full_name}},

{{event_name}} is currently full, so we have added you to the waiting list. You have not been charged and a place is not yet reserved for you.

Event Details:

Event: {{event_name}}
Date, Time: {{event_start_date}}, {{event_start_time}}
Location: {{event_location_name}}
Your position: {{waiting_list_position}}
Places requested: {{waiting_list_quantity}}

We will get in touch if a place becomes available. Your position is a guide only - places are offered by the organizer rather than automatically.